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SHIPPING

WE SHIP WORLD WIDE!

Orders will usually be shipped within 1 working day with DHL Express :) Please NOTE that delays up to 3 working days can be expected during our Black Week sales!

Please remember the postman doesn't work on weekends and public holidays, but we will always get your order out to you as soon as possible.

(PS. all shipping costs in Australian dollars).

Order to New Zealand, US and Asia? Please head to: www.aimn.co.nz

Countries in Europe, please make your purchase at www.aimn.com

 

Shipping rates and shipping time: (Shipping time does not include the day of posting.) 

DHL Express shipping takes 1-2 working days to deliver (overnight delivery to most cities. Rural areas, addresses outside their service area and PO boxes might take a few extra days).

Orders under $50: 7$ with DHL EXPRESS SHIPPING

Orders over $50: $5 with DHL EXPRESS SHIPPING

Overs over $150: FREE DHL EXPRESS SHIPPING

- Order before 10am AEST and have it delivered the next day! PLEASE NOTE that we cannot guarantee this during days with large demand or during Black Week sales. Thank you for understanding!

 

PS. Shipment to countries outside of New Zealand may be subject to taxes and customs duties. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. 

Please note that AIM'N is not liable for any freight charges incurred by refused shipment and unclaimed goods.

RETURNS

1. Cancel policy

You always have the right to cancel your purchase within 7 days from the day you receive the goods. If you want to cancel your order please provide us the notice at info@aimn.co.nz before sending back your order.

Once you have notified us about the cancellation, the sum of your order will be refunded to you as soon as possible, at the latest within 30 days of your cancellation.

The return is made at your own cost once you have made the cancellation of the contract.

If you received the goods you are responsible to take reasonable care of the them and you must send the goods back to us in their original condition within 7 days from the collection of the goods.

We reserve the right to make a charge of not exceeding our direct costs of recovering the goods if you do not return the goods.

  2. Exchange policy

If you want to exchange your goods please provide us with the notice at info@aimn.co.nz. 

You have the right to exchange your goods within 7 days from the day you receive the goods.

The return of the item is made at your own cost.

We do allow exchanges on sales items.

3. Return policy

In order to have the right to return the goods:

- The goods must be returned within the 7 days from the collection of it.

- The goods need to be unused and undamaged.

- All the labels need to be left on the goods.

- For hygienic reasons, we cannot accept returns on underwear, swimwear and socks.

- We do allow returns on sales items.

 If these conditions are not fulfilled the goods will be sent back and you will be charged for the shipping and handling.