YAAY! WE HAVE AN EXTENDED RETURN AND EXCHANGE POLICY UNTIL CHRISTMAS. ORDERS PLACED BETWEEN 1-23 DEC CAN BE RETURNED AND EXCHANGED UNTIL JAN 7TH 2018. :)
1. Cancel policy
You always have the right to cancel your purchase within 7 days from the day you receive the goods. If you want to cancel your order please provide us the notice at firstname.lastname@example.org before sending back your order.
Once you have notified us about the cancellation, the sum of your order will be refunded to you as soon as possible, at the latest within 30 days of your cancellation.
The return is made at your own cost once you have made the cancellation of the contract.
If you received the goods you are responsible to take reasonable care of them and you must send the goods back to us in their original condition within 7 days from the collection of the goods.
We reserve the right to make a charge of not exceeding our direct costs of recovering the goods if you do not return the goods.
2. Exchange policy
If you want to exchange your goods please provide us with the notice at email@example.com.
You have the right to exchange your goods within 7 days from the day you receive the goods. Note: It doesn't have to take 7 days for us to receive it.
The return of the item is made at your own cost.
3. Return policy
In order to have the right to return the goods:
- The goods must be returned within the 7 days from the collection of it.
- The goods need to be unused and undamaged.
- All the labels need to be left on the goods.
- For hygienic reasons, we cannot accept returns on underwear, swimwear and socks.
If these conditions are not fulfilled the goods will be sent back and you will be charged for the shipping and handling.